What is your returns and exchanges policy?
We offer complimentary returns and exchanges within 30 days from the reception of your item.
All items must be in perfect condition, unworn, in original packaging with any related accessories, instructions booklets, labels, protective covers, leaflets or boxes. Fragrance boxes must still be sealed, with its sticker or crystal film on.
Exceptions:
• No exchanges or returns for personalised items.
• How can I return my order?
• How can I exchange my order?
• In-store returns policy
These topics might be helpful
- What is the returns and exchanges policy for the Louis Vuitton x Murakami collection?
- How can I exchange my Louis Vuitton order?
- How can I return my order?
- Can I return or exchange a UK in-store purchase in stores abroad?
- Can I return my online order in a Louis Vuitton store?
- Can I exchange or refund a tax-free item?
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