Which products are eligible for repair through the app?

All Louis Vuitton leather goods and selected accessories are eligible.

Unfortunately, we are unable to accept the following categories for repair through the app: clothing, shoes, watches, fine jewellery, connected objects, hardsided, textiles and exotics. All repairs are accepted on a case-by-case basis after assessment.

Our Care Experts in-store or in client services will be happy to assess your items that are not eligible through the app.