What is the status of my order?

To check the status of your order, visit the My Orders tab in your MyLV account, where one of the following statuses will be displayed:

Order Status: 
• Submitted: your order was submitted successfully, but it has not yet been accepted
• Pending order validation: your order is currently under review
• Order in preparation: your order has been accepted and is being prepared for dispatch
• Shipped: your order has been shipped and is on its way to your specified delivery address
 

Please note you will receive an e-mail confirmation once your order is submitted. If your order is then accepted, the next e-mail you will receive will contain your shipping information.