DELIVERY OPTIONS
Enjoy complimentary delivery and returns or pick up in-store with click & collect.
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Timeslot Concierge DeliveryEnjoy complimentary next day delivery in selected postcodes. Hand-delivered in a shopping bag during a 2-hour timeslot by Temis Luxury for orders over £350, except perfumes & beauty.![]()
Click & CollectCollect your order from one of our stores. Tap to book an appointment with an expert in store.![]()
Express DeliveryNext day delivery available in all UK postcodes except Isles and the Highlands.![]()
Standard DeliveryYour order will be delivered by UPS in 1-2 working days. This ground delivery option has the least impact on the environment.
Returns
- Online ReturnClick here to initiate your return. Your return will be made via the courier that delivered your order. All items need to be returned in the original branded and shipping packaging.
- In-Store ReturnReturn your item to your nearest store (excluding Harrods, Selfridges, Westfield, and Heathrow). Our Client Advisors will process the refund for you.
- Return with an AdvisorContact our Client Services to organise your return.