Louis Vuitton only offers the following delivery options:
- Standard Shipping: 3 Working Days – Always Complimentary
- Express Shipping: 2 Working Days – £20
- Premium Shipping: 2 Working Days before 12pm – £30
- Collect in-store (store of your choice): 2 Working Days – Always Complimentary
To collect your order from a store, you will be required to show your confirmation e-mail, an official photo ID (passport or driving license) as well as the payment card used for the order. If someone else is collecting your order on your behalf, please make sure they bring these elements as well as their own ID card and a letter of authorisation signed by you. The store will keep your order for 15 days; after this period, it will be cancelled and returned.
Ready-to-wear item: if you are picking up a ready-to-wear item, please note that not all Louis Vuitton locations offer fitting rooms and alterations. To find a location that offers these services, please check out STORE LOCATOR for a list of stores that carry ready-to-wear.
- All orders containing a ready-to-wear item and an item of another category will be shipped in 2 parcels; you will receive 2 tracking numbers that might lead to different delivery times.
- Our delivering courier is UPS. Delivery times are indicative only and subject to the acceptance and approval of your order. Working days are defined as Monday to Friday 8am to 6pm, excluding public holidays in the UK. Estimated time is calculated from the moment the order is placed. For bank transfers the estimated time is calculated from the moment the funds are received in our account. Please note that deliveries can take longer in certain remote areas such as Highlands or islands or if your order required additional security validation.
- You can find your order tracking number in your Shipping Confirmation email or go to MY ORDERS page in your MyLV account.
- Please note that Mon Monogram, Mon Damier Graphite and My LV World Tour orders are delivered within about 8 weeks and made to order items are delivered within about 5 weeks.
- Please note we are unable to deliver fragrance in Express to the following isles: Wight, Scilly, Shetland and Man. Complimentary Standard shipping will apply instead.
All our products are sent gift wrapped (except agenda refills).
To find more information on delivery or to reschedule your delivery, please contact our Client Services at +44 20 7998 6286.
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