QAB120

Louis Vuitton Horizon Wireless Earphones - White

Trendy and luxurious, these Louis Vuitton Horizon Wireless Earphones are a cutting-edge travel companion. Offering some of the best sound quality on the market, they feature noise-cancelling and ambient-listening modes, extended autonomy and inductive charging via a sleek stainless steel case. Signed with an LV logo on a brushed pink gold-colour stud, this classic white version will accompany both casual and sophisticated looks.

Detailed Features

THE EARPHONES

Design:

  • White polished acetate body. Pink gold-colour polished studs with white LV Initials. Grey 'Vuitton' signature
  • Silicone ear tips and fit wings
  • Dimensions: L 25 x H 22.2 x W 28.3 mm/L 1 x H 0.9 x W 1.1 inches

Technical features:

  • Sound: 10 mm Beryllium drivers
  • Weight: 9 g for each earphone
  • Microphone type: omni-directional, MEMS technology enabling call answer, 2 microphones per earphone
  • Proximity sensor enabling the automatic play/pause
  • Functions: play/pause, skip forward/skip back, volume control, ambient listening and active noise-cancelling modes, call answer and quick access to voice assistant through control buttons located on each earphone. Each earphone can be used independently for call and listening functions
  • Connectivity: Bluetooth* 5.0, connectivity distance up to 30+ metres
  • Water resistance: IPX5
  • Charging: the earphones are delivered with a charging kit including a wireless charging case and a USB-C cable

THE CHARGING CASE
Design:

  • Polished stainless steel case
  • Lid: sapphire glass. White ring with polished pink gold-colour Monogram Flowers
  • Back: white ceramic case back with Monogram Flowers engraved
  • Weight: 110 g
  • Dimensions: 57.48 x 30 mm/2.3 x 1.2 inches
  • Water resistance: IPX4

Technical features:

  • The charging case can be charged in two ways, with a USB-C cable or by induction (compatible with the Qi** wireless charging standard)
  • Charging time for earphones and charging case: 50% battery in 15 minutes and 100% battery in 40 minutes

Earphones autonomy:

  • Up to 10 hours in classic listening mode with a single charge
  • Up to 8 hours in ambient listening or active noise-cancelling modes with a single charge
  • The charging case offers 2 additional charges of 10 hours each, for a total autonomy of 30 hours
  • 2-year international limited guarantee on the earphones (specific rights may apply for certain countries). You can consult the Warranty for additional information
  • You can also consult the Declaration of Conformity of the Louis Vuitton Horizon Earphones

For any questions regarding the Louis Vuitton Horizon earphones, you can refer to:

* The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.

**Qi is a trademark of the Wireless Power Consortium

  • Client Services
    By Telephone:

    +44 20 7998 6286

    On Social Networks:

    Tweet us @LVServices

    Opening Hours:

    Monday to Saturday: from 9am to 7pm
    Sundays: from 9am to 5pm

  • Payment
    Payments are accepted via credit card, debit card, or PayPal with a valid billing and shipping address*. Accepted credit cards are Visa, American Express, and Mastercard. Bank Transfers are also accepted; in order to pay by Bank Transfer, please contact our Client Services at +44 20 7998 6286. Please note that processing purchases by Bank Transfer can take up to 6 business days.

    When placing an order, your billing address must correspond to the address of your credit card, or we will not be able to process your order.

    All transactions are secured. The Louis Vuitton website is provided with an SSL encryption system to protect personal and payment data.

    *Billing address must be from one of the following countries: UK, Spain, Italy, Germany, France, Greece, Finland, Czech Republic, Estonia, Croatia, Monaco, Sweden, Slovakia, Lithuania, Netherlands, Portugal, Ireland, Belgium, Luxembourg, Austria, Bulgaria, Denmark, Latvia, Hungary, Romania, Slovenia, Poland, Norway, Switzerland.
  • Shipping & delivery

    QUICK FACTS

    • Additional validation may be required for some orders and can delay delivery; once your order has been processed, you will receive an email confirming your order has shipped
    • Shipping timing begins when you receive the shipping confirmation email
    • To track your order, visit MY ORDERS in your MyLV account or click the tracking link in your shipping confirmation email. All delivery tracking is available from when you receive the shipping confirmation email
    • • Please note that once your order is confirmed, we are unable to alter the delivery address
    • • Please note that our courier cannot deliver to certain addresses such as student/campus accommodation, hotels, restaurants, stores, or forwarding addresses

    SHIPPING FEES & TIMING

    Standard

    • Fee: Complimentary for all orders
    • Delivery Timing: 3-5 business days from the time you receive shipping confirmation email
    • Exceptions:
      • o If a standard order is placed on a Friday or over the weekend, the earliest it will ship is Monday
      • o Additional validation may be required for all orders and can delay delivery

    Express

    • Fee: £20 | Complimentary for orders over £2,000
    • Delivery Timing: 2-3 business days from the time you receive the shipping confirmation email
    • Exceptions:
      • o If an order is placed on a Friday or over the weekend, the earliest it will ship is Monday
      • o Additional validation may be required for all orders and can delay delivery

    Premium

    • Fee: £30
    • Delivery Timing: 2 business days, delivered before 10:30 AM (order by 12 PM. Orders placed after 12 PM will be processed the following business day)
    • Exceptions:
      • o Orders placed after 12 PM, on the weekend, or during holidays will be processed the following business day
      • o This service is unavailable for some postcodes
      • o Additional validation may be required for all orders and can delay delivery

    Collect in Store

    • Fee: Complimentary for all orders
    • Delivery Timing: 2 business days
    • How to Collect in Store: 2 business days
    • o Notification: You will receive an email and text message notification confirming when your order is ready to be collected from the store
    • o To collect your order from a store, you will be required to show:
      1. 1. Confirmation e-mail
      2. 2. Official photo ID (passport or driving license)
      3. 3. Payment card used for the order
    • Exceptions:
      • o If a standard order is placed on a Friday or over the weekend, the earliest it will ship is Monday
      • o Additional validation may be required for all orders and can delay delivery
      • o If someone else is collecting on your behalf, please make sure the bring:
        1. 1. Confirmation email
        2. 2. Letter of authorisation that permits this person to collect on your behalf
        3. 3. Official photo ID (passport or driving license) of the purchaser
        4. 4. Official photo ID (passport or driving license) of the person collecting
        5. 5. Original method of payment or PayPal confirmation
      • o If you are picking up a Ready-to-Wear item, please note not all Louis Vuitton locations offer fitting rooms and alterations. To find a location that offers these services, please check our STORE LOCATOR for a list of stores that carry Ready-to-Wear
      • o The store will keep your order for 15 days, after which your order will be cancelled and returned, and your original method of payment will be refunded (except for personalised items)

    Mon Monogram, Mon Damier Graphite, My LV World Tour, and Now Yours Shoes/Ready-to-Wear Products

    • Fee: Please allow up to 8 – 12 weeks for delivery of these personalised products
    • Delivery Timing: 2-3 business days from the time you receive the shipping confirmation email
    • Exceptions: Express, Overnight and Same Day delivery is not available. Additional validation may be required for all orders and can delay delivery

    Fragrances

    • Please note that we are unable to deliver fragrance with express shipping to the following Isles: Wight, Scilly, Shetland, and Man. Fragrances will be delivered via complimentary standard instead


    Please Note

    • • All orders containing a ready-to-wear item and an item of another category will be shipped in 2 parcels; you will receive 2 tracking numbers that might lead to different delivery times
    • • Our delivery courier is UPS. Delivery estimates are indicative only and subject to the acceptance and approval of your order. Working days are defined as Monday to Friday 8am to 6pm, excluding public holidays in the UK and France. Please note that deliveries can take longer in certain areas such as Isles or the Highlands or if your order required additional validation
  • Returns & exchanges

    QUICK FACTS

    • • Refunds will be made to the original purchaser, in the original method of payment, and are available for purchases made in the UK only
    • • Item must be in perfect condition, unworn
    • • Original packaging with any related accessories, instructions booklets, labels, protective covers, leaflets, or boxes
    • • Perfume products must be returned in their original packaging (and in particular the crystal film covering the perfume box must still be sealed)
    • • No exchanges and returns for personalised items
    • • No exchanges and returns for swimwear or earrings for hygienic reasons
    • • Watches & jewellery cannot be refunded unless purchased online or over the phone

    RETURN YOUR ORDER

    • • Upon receipt of your item(s), and subject to inspection by our Quality Service Department, we will proceed with the return. Refunds can take up to 14 days to be processed after the cancellation of the order

    In store

    • • Items purchased online from the UK website or via our Client Services can be returned to any Louis Vuitton store in the UK, except for Harrods and Heathrow
    • • Refunds may take up to 14 days to be processed, once the item has returned to our eCommerce warehouse

    Over the phone

    • Call Client Services at +44 20 7998 6286 activate the pre-paid return label included in your parcel
      • o You can choose to have a complimentary pick-up or drop your parcel at the nearest UPS drop-off point
      • o You will receive an email confirming your return request, as well as all pick-up details in the event of a collection
      • o Your cancellation will be effective from the date you call
    • Prepare the parcel
      • o Place your item(s) in the original Louis Vuitton packaging and seal the parcel
    • Adhere the shipping label to your parcel (in the case of a drop-off)
      • o Cover the original address label with the enclosed pre-paid return label
      • o Securely seal your parcel using the adhesive strip on the inside of the original box
    • Hand parcel over to the carrier (in the case of a UPS pick-up) or deliver your parcel to the carrier
      • o Hand the sealed parcel over to the UPS driver in the case of a scheduled pick-up or drop your parcel off at any UPS store or pick-up location

    Online

    • Connect to your MyLV Account
      • o To activate the pre-paid return label included in your parcel, register your return in the My Orders tab of your MyLV account
    • Prepare the parcel
      • o Place your item(s) in the original Louis Vuitton packaging and seal the parcel
    • Adhere the shipping label to your parcel
      • o Cover the original address label with the enclosed pre-paid return label
      • o Securely seal your parcel using the adhesive strip on the inside of the original box
    • Deliver your parcel to the carrier
      • o Drop your parcel off at any UPS store or pick-up location

    EXCHANGE YOUR ORDER

    • • Items purchased online from the UK website or via our Client Services can be exchanged by calling Client Services at +44 20 7998 6286 or in any Louis Vuitton store in the UK except for Selfridges, Harrods, Heathrow and Westfield
    • • Please note that only returns can be requested online; exchanges must be done in store or over the phone
  • Packaging
    Louis Vuitton's signature packaging is inspired by our oldest trunks: the "Imperial Saffron" colour recalls long and distant voyages, whilst our historic VVN leather colour elegantly coats the inside of our boxes.
    Issued from sustainable, FSC-certified forests and including 40% of recycled fibres, our boxes bring the convenience of travel to our century by folding down to ease transportation, which significantly reduces their carbon footprint.

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