What do I need to collect my order in store?
We are pleased to offer complimentary Click & Collect at checkout. This service is available at New Bond Street, Sloane Street, London City, Leeds, Edinburgh. To collect your order in store you will be required to show:
- Confirmation email stating your item is ready for collection.
- Official photo ID (passport, driving licence or EU ID card)
- Payment card used for the order
Please note the name on your ID must match the name on your order. The store will keep your order for 30 days, after which your order will be returned and your original method of payment will be refunded (except for personalised items).
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- Can someone else collect my order from store for me?
- What can I expect from a Click & Collect delivery?
POPULAR QUESTIONS
Access frequent questions and themes
CONTACT US
Our Client Advisors will be delighted to assist you