Louis Vuitton introduces Tambour Horizon. Creativity, innovation and savoir-faire come together in this new smartwatch, designed to travel the globe in style. Access exclusive content from Louis Vuitton: customise the dials to your taste and load up on dedicated travel apps. Ready, set... connect !

QAAA65 refers to QA003Z (watch case) and R15071 (strap).

Available within about 3 weeks.

Tambour Horizon Monogram 42

Louis Vuitton introduces Tambour Horizon. Creativity, innovation and savoir-faire come together in this new smartwatch, designed to travel the globe in style. Access exclusive content from Louis Vuitton: customise the dials to your taste and load up on dedicated travel apps. Ready, set... connect !

QAAA65 refers to QA003Z (watch case) and R15071 (strap).

Available within about 3 weeks.
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  • - Stainless steel polished case
    - Case diameter: 42 mm
    - Case thickness: 12.55 mm
    - Caseback: Sapphire glass with Louis Vuitton logo
    - Sapphire glass with a black 24 hours ring, Monogram flowers
    - AMOLED touch screen. Resolution: 390x390
    - Interchangeable strap equipped with Louis Vuitton patented system
    - Stainless steel ardillon buckle
    - Water resistant to 30 meters
    - Average autonomy of the battery during normal usage: up to 22 hours
    - Operating system: Android Wear 2.0*
    - Compatibility: Android 4.3+*/iOS 9+**. Smartphones running Android 4.3* or higher, or iPhone 5** or later running iOS 9** or higher. Supported features may vary between platforms.
    - Connectivity: Bluetooth 4.1*** and Wi-Fi
    - 2-year international limited guarantee on your watch (specific rights may apply for certain countries). You can consult the Warranty for additional information
    - You can also consult the Declaration of conformity of the Tambour Horizon watch.

    Exclusive contents and features:
    - Louis Vuitton customisable watch faces
    - Travel functions My Flight
    - City Guide dedicated application
    - 24 hours watch face (24 time zones, weather, temperatures, step counter)
    - Iconic dials of the Louis Vuitton watchmaking offer

    The Tambour Horizon watch is sold with its battery charger

    For any question regarding the Tambour Horizon watch, you can refer to:
    - the FAQ section
    - the quick start guide
    - the video tutorials

    QAAA65 refers to QA003Z (watch case) and R15071 (strap).


    *Android and Android Wear are trademarks of Google Inc. - ** iPhone and iOS are trademarks of Apple Inc.- ***The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
  • DELIVERY DETAILS
    Louis Vuitton only offers the following delivery options

    Standard: 3 working days – Complimentary
    Express: 2 working days – £20
    Premium: 2 working days before 12pm – £30
    Collect in-store: 2 working days in the store of your choice. – Complimentary

    For Mon Monogram and Mon Damier Graphite, please order before November 18th to ensure your item will be delivered before Dec 25. For bank transfers, funds have to be cleared by the same date.

    Our delivering courier is UPS. Delivery times are indicative only and subject to the acceptance and approval of your order. Working days are defined as Monday to Friday 8am to 6pm, excluding public holidays in the UK. Estimated time is calculated from the moment the order is placed. For bank transfers the estimated time is calculated from the moment the funds are received in our account. Please note that deliveries can take longer in certain remote areas such as Highlands or islands or if your order required additional security validation.

    An e-mail and a text message confirming the exact delivery date will be sent to you by UPS. You can also check the status of your order on your personal My LV account.

    In order to collect your order from a store, your confirmation e-mail, an official photo ID (passport or driving license) as well as the payment card will be required. If someone else is collecting your order on your behalf, please make sure they bring these elements as well as their own ID card and a letter of authorisation signed by yourself. The store will keep your order for 15 days. After this period, it will be cancelled and returned.

    Exceptions:
    Please note that Mon Monogram and Mon Damier Graphite orders are delivered within about 8 weeks and made to order items are delivered within about 5 weeks.
    Please note we are unable to deliver fragrance in Express to the following isles : Wight, Scilly, Shetland and Man. Complimentary Standard shipping will apply instead.
    All our products are sent gift wrapped (except agenda refills).

    In order to get more precise information on delivery delays for your area, or to reshedule your delivery, do not hesitate to contact our Client Service on + 44 20 799 86 286.
  • PAYMENT INFORMATION
    Payments are accepted via credit card, debit card or PayPal with a valid United Kingdom billing and shipping address. Accepted credit cards are Visa, American Express and Mastercard.
    When placing an order, your billing address must correspond to the address of your credit card, or we will not be able to process your order.
    All transactions are secured. The Louis Vuitton website is provided with an SSL encryption system to protect personal and payment data.
    We also accept Bank Transfers. In order to pay by Bank Transfer please contact our Client Service on 0207 998 6286.
  • EXCHANGE & RETURN POLICIES
    Merchandise in unused and satisfactory condition may be returned for refund, store credit or exchange within 30 days of reception of the order.

    Items returned must be in perfect condition, unworn and in their original packaging with any related accessories, instructions booklets, labels, protective covers, leaflets or boxes. Perfume products must be returned in their original packaging (and in particular the crystal film covering the perfume box must still be sealed).

    Refunds will be made to the original purchaser, in the original method of payment and are available for purchases made in the UK only.

    Return in-store
    Items purchased online from the UK website or via our Client Service can be returned to Louis Vuitton New Bond Street, Sloane Street, City, Leeds, Edinburgh or Birmingham. Refunds may take up to 14 days to be processed as the item has to returned to our eCommerce warehouse. You may return your item to the warehouse directly by following the procedure describe below.

    Return over the phone
    Please follow the process below

    1. CALL CLIENT SERVICE AT +44 207 998 6286 TO NOTIFY US OF THE RETURN
    You will receive an email confirming your return request as well as all pick-up details, and a delivery label.
    Your cancellation will be effective from the date you call us.

    2. FILL IN THE RETURN VOUCHER
    The return voucher can be found in the envelope you received with your parcel along with your invoice and gift receipt. In the case of an exchange please specify the new item in the designated area on the form.

    3. PREPARE THE PARCEL
    Put your item(s) in the original Louis Vuitton packaging.  Then if possible, place it in the original parcel and enclose a copy of the invoice and the return voucher duly completed.  Seal the parcel.

    4. HAND PARCEL OVER TO THE CARRIER
    Hand the sealed parcel over to the UPS driver.

    Upon receipt of your item(s), and subject to inspection by our Quality Service Department, we will proceed with the return. Refunds can take up to 14 days to be processed after the cancellation of the order

    Please note that bespoke or personalised items such as Mon Monogram, and Mon Damier Graphite or hot-stamped products cannot be exchanged nor returned.
  • HOLIDAY SHIPPING INFORMATION
    COMPLIMENTARY DELIVERY AND COLLECT IN STORE SERVICE FOR THE HOLIDAYS
    To receive your package by 24/12, please place your order by the end of the day Monday, 18/12

    Extended exchange policy:
    All orders can be exchanged until January 30th 2017
    Please note that personalised items cannot be exchanged.
  • CLIENT SERVICE
    By Telephone :
    +44 207 998 6286


    Monday to Saturday: from 10am to 8pm
    Sundays: from 10am to 6pm

    Tweet @LVServices

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